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Castleford Tigers recognise that our own fans and those of other clubs have a right to a high level of quality service from staff and other representatives of the club at all times.
If this does not happen we acknowledge that they have the right to complain and express their grievance in a way which we will have to respond to in a timely and appropriate manner.
We will handle all complaints in line with our policy and we will have a proactive approach to these concerns and will pursue every opportunity to improve the quality and service, by acting on lessons learnt from our investigations.
Objectives to be achieved through having this procedure:
Learning from complaints help to promote openness and reassurance that facilities and services are taken seriously.
They identify any risks and may help to improve all of our fans experiences when visiting Castleford Tigers RLFC.
If you wish to submit a complaint to the club, please download this form and submit to the Main Office (Reception) at the Mend-A-Hose Jungle, Wheldon Road, Castleford, WF10 2SD.
Address
The Mend-A-Hose Jungle
Wheldon Road
Castleford
WF10 2SD
Reception Telephone Number:
01977 552 674
Email: info@castigers.com
Commercial Team Telephone Number:
01977 529 270
Email: commercial@castigers.com
Call our Ticket Office directly on 01977 529 264.
Our Ticket Office is based at the Mend-A-Hose Jungle reception and is open 9am till 5pm Monday to Friday (times will vary on midweek game days).
Address
Xscape Yorkshire
Colorado Way
Castleford
WF10 4TA
Opening Hours
Monday – CLOSED
Tuesday – 11am – 6pm
Wednesday – 11am – 6pm
Thursday – 11am – 6pm
Friday – 11am – 6pm
Saturday – 11am – 6pm
Sunday – 11am – 6pm
Telephone: 01977 284760
Email: retail@castigers.com
You'll find the Castleford Tigers Sports Superstore on the downstairs mall in Xscape, just past Starbucks.
Address
Carlton Lanes Shopping Centre,
Castleford,
WF10 1AD
Opening Hours
Monday – 9am – 4pm
Tuesday – 9am – 4pm
Wednesday – 9am – 4pm
Thursday – 9am – 4pm
Friday – 9am – 4pm
Saturday – 9am – 4pm
Sunday - CLOSED
Telephone: 01977 552 499
Email: retail@castigers.com
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In addition to the above, we are part of various Rugby Football League (RFL) schemes to help promote rugby league and ourselves, as such this website may serve content from the RFL and it's affiliates for the purposes of tracking your interest in the team and serving you relevant adverts on other websites and platforms.
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Castleford Tigers joined the Rugby League in 1926 having previously been a successful junior club and since 1927 has always played home games at the current stadium on Wheldon Road which has been known as The Mend-A-Hose Jungle since 2014.
The Tigers have grown into one of the most famous Rugby League Clubs in the United Kingdom and has consistently produced players who have achieved worldwide status in the game of Rugby League while playing in the famous black and amber colours. 32 players have become Great Britain Internationals and 29 have played for England, plus numerous other representing county and other international countries.
As well as a successful team on the field, the off-field operation boasts a pro-active and forward thinking set up which includes the Tigers Trust, the community arm of the club which has charitable status.
The region has always been, and continues to be a rich nursery of Rugby League talent, competing at the top level whilst being centre of its local community.
International players from the area include legends such as half backs Alan Hardisty & Keith Hepworth, who starred for the club in the 1960's to early 1970's, Malcolm Reilly who made his name at the club before becoming a legend of the game internationally and John Joyner who is the player to have represented the club most with 585 + 28 appearances. Most recently current Tigers stars Luke Gale and Mike McMeeken have represented England in the 2017 Rugby League World Cup.
Arguably the greatest achievements in Castleford Tigers history, have been four Wembley Challenge Cup victories in 1935, 1969, 1970 & 1986.
2017 was quite a year for the Tigers, finishing the Betfred Super League 10 points clear to lift the League Leaders Shield for the first time in the clubs 91 year history.
1934-35, 1968-69, 1969-70, 1985-86
1976-77
1993-94
1965-66, 1966-67, 1967-68, 1976-77
1932-33, 1938-39, 1964-65
1977-78, 1981-82, 1986-87, 1990-91, 1991-92
2005, 2007
2007
2017
Castleford Tigers offer an ideal way for you to enjoy match day in style in the Signs & Designs Restaurant.
Match Day Hospitality is priced per person and includes the following benefits:
Smart Casual (strictly no sportswear, ripped jeans, trainers or replica shirts)
For more information please contact our commercial team by email here commercial@castigers.com or download our corporate brochure here.
Castleford Tigers Executive Hospitality Boxes offer the best way to enjoy our home games here at the Mend-A-Hose Jungle.
Executive Hospitality Boxes are available for corporate entertaining or private parties for up to 10 guests. Our Executive Hospitality Boxes are fully booked for the 2020 season. Please contact our commercial team to join the waiting list for 2021 or to discuss other hospitality options, on commercial@castigers.com or download our corporate brochure here.
Our long term association at Castleford Tigers has proved very successful. We know the Brand awareness has worked and weddings especially have been booked because of this. It has also improved our customer footfall from the local area.
The family feel to the club means we can bring our corporate guests and mix them with friends and family to provide an enjoyable day for all. We are proud to be sponsoring the Tigers and have a great relationship with both the players and nonplaying staff alike.
In terms of value for money and Return on Investment we believe its money well spent.
On behalf of Carlton Lanes Shopping Centre, I would like to say a big thank you for the hospitality you have shown us during our sponsorship. We have partnered Castleford Tigers since 1998, and it just gets better and better! We are looking forward to another successful 2020 with the club.
AJ Glassfibre are now into their tenth year of sponsorship with Castleford Tigers and we are delighted to be associated with the club. Sponsoring Adam Milner – who was capped by England in 2018 - and having our name on the shirt and the billboards around the ground has given us national and international coverage through the matches shown on Sky Sports and the BBC.
Having attended many of the club’s social events, I have witnessed the passion shown for the club by the players, the staff and the supporters. This is something all businesses should endeavour to embrace - and if so they will receive the rewards and success that the Castleford Tigers have.
Being from Castleford, and being a ‘Cas fan’ since childhood, I’ve been lucky enough to build a business relationship with the Tigers since 2014. Through sponsorship, advertising and corporate hospitality, my company ‘Brebur Ltd’ has managed to increase our exposure within the local community, while investing in the future success of the club. All the sponsors involved with the club are treated as a valued partners, who’s contribution ‘off the field’ helps to create the conditions that lead to success ‘on the field’.
The journey so far has been a great experience for me personally, and for Brebur as a company, and we look forward to strengthening our relationship for years to come.
The Mend-A-Hose Jungle
Wheldon Road
Castleford
West Yorkshire
WF10 2SD
Leave the M62 at Junction 31
At roundabout take the 2nd exit onto the A655 sign posted Castleford
At roundabout take the 1st exit onto the A655
At roundabout take the 2nd exit onto the A655
At roundabout take the 2nd exit onto the A655
At roundabout take the 2nd exit onto the A6032
At roundabout take the 2nd exit onto Wheldon Road
Leave the A1(M) at Junction 41, then join the M62 motorway
Leave the M62 at Junction 32
At roundabout take the 3rd exit onto the A639 Signposted Castleford
At traffic signals continue forward onto the A656
At roundabout take the 1st exit onto the A656
At roundabout take the 2nd exit onto the A656
At roundabout take the 1st exit onto the A656
At roundabout take the 3rd exit onto Wheldon Road
Leave the M62 at Junction 32
At roundabout take the 3rd exit onto the A639 (signposted Castleford)
At traffic signals continue forward onto the A656
At roundabout take the 1st exit onto the A656
At roundabout take the 2nd exit onto the A656
At roundabout take the 1st exit onto the A656
At roundabout take the 3rd exit onto Wheldon Road
The stadium is a 10 minute walk from Castleford station. To plan your journey and buy your train tickets online visit the Northern website or download the mobile app.
For all media and marketing enquires please contact Media and Marketing Manager Matt Holden on:
Email: mattholden@castigers.com
Lateral Property Group would like to deliver a new sports, leisure, country park and retail development for the Five Towns community. This will be on a site directly to the north east of Junction 32 of the M62 at Glasshoughton. The development will include:
The proposals provide the opportunity to significantly improve transport links in, around and through the area forging connections to and from Castleford town centre and to the south towards Pontefract, connecting into the Prince of Wales former colliery site and Pontefract Park and Racecourse.
Local planning permisson was granted on the 19th February 2015. Full planning permission was confirmed on Monday 28th September 2015. Click here for details.
Latest update Friday 16th February 2018:
Tigers Fans! Please see below an announcement from Lateral Property Group regarding the proposed new stadium and accompanying retail development.
Hello Axiom!
We would like to thank everyone for their support for Five Towns Park. The Five Towns Park development is now known as Axiom but the development fundamentals are still the same including the new Community Stadium for Castleford Tigers. The Axiom website is now live with full project information including our retail marketing video which you should find of interest www.axiomyorkshire.co.uk.
You will see coverage of Axiom in local, regional and national media over the coming days and weeks with further announcements to follow. Please now follow axiomyorkshire2021 on Facebook and @axiomyorkshire on Instagram for further updates as we will be removing the Five Towns Park sites on Monday 19 February.
Many thanks again for your support to date and keep believing. We are making significant progress.
We have various function rooms available to hire here at the Mend-A-Hose Jungle.
We can offer a basic room hire only package where you can provide your own catering and entertainment, or alternatively we can look after the whole event for you.
Our team here have plenty of experience in event planning and can ensure your event is one to remember.
For more information contact us on 01977 552674 or email info@castigers.com
If your kids love the best cheerleaders in Super League 'The Claws' then they'll love our dance themed birthday parties.
Two of our Claws will be in attendance throughout your party and they'll entertain your guests. They'll bring pom poms along for everyone and teach a fantastic dance routine.
For more information contact Laura by email here.
Our very own JT is now available to hire to help make your childs birthday or corporate function extra special. Please contact Laura here for more information.
CBR Engineering take pride of place on the front of the club's home and away jerseys as the clubs main shirt sponsor.
CBR made their first appearance on the Tigers kit in 2010 when their logo featured on the playing socks, and have been major sponsors for the past seven years.
Tigers' Commercial Director, Mark Grattan said: "We've worked very closely with CBR for a number of years and the partnership has always proved mutually beneficial. We have a great working relationship and as a club we are extremely proud to see the CBR logo feature so prominently on our home and away jerseys, and on our training range."
Based on Albion Street in the heart of Castleford, CBR Engineering is a versatile and innovative engineering company that provides a quality manufacturing service to the power, desalination, petro-chemical and mining industries in the UK and across the World.
Steve Vause said: "As Managing Director of CBR and a Director at Castleford Tigers, I understand the core values and aims of both companies and I can see clearly that we are a perfect fit as we both aim to move forward and grow together."
For more information on CBR Engineering visit www.cbrengineering.co.uk or call 01977 519 191.
Mend-A-Hose Hydraulics became our stadium sponsors in 2014 when they brought back the popular name 'The Jungle' the the Wheldon Road Stadium. Mend-A-Hose have been sponsors of the club for quite some time and also feature on our home and away playing shirts.
Castleford Tigers Commercial Director Mark Grattan said: 'As part of our search for a new stadium naming rights sponsor back in 2014, we were looking for somebody who shared our desire to reinstate the name "The Jungle", a hugely popular name amongst our fans, and we are absolutely delighted that Mend-A-Hose wanted the same.'
John Duff, Managing Director of Mend-A-Hose added: 'We wanted to bring 'The Jungle' back to Castleford because, as fans ourselves, we know how fond fans are of that name and are delighted that we can be part of bringing the good times back to the Tigers.'
Mend-A-Hose Hydraulics, who have sites in Castleford and Warrington, service, stock and market the widest range of fluid connector products available such as pneumatic and hydraulic fittings, quick couplings, rubber and thermoplastic hoses, and all associated requirements. Vist the Mend-A-Hose website here or call 01977 603995 for more information.
Castleford RLFC
The Mend-A-Hose Jungle
Wheldon Road
WF10 2SD
We will store and process your data in order to allow us to provide our products and services to you. We may also send you offer details that we think you will be interested in. This may include a range of our related products and services. We may also use your data to process financial products and services. We will only process your data in relation to financial service with your explicit consent.
If you contact us we will use your information send you the information you have requested and updates, offers and other information that we think you will be interested in.
We will store your personal details, including name, address, email address and contact details to provide our services to you. We will store details of purchase enquiries, purchases, and related financial information as required.
We will not share your data with any third parties other than as described here. We will share your information with any regulator or legal body that requests it.
Your data will be stored only for 3 years after which time your data will be deleted. Financial data will be held for 6 years before being deleted.
We will never sell, share or otherwise distribute your data to any other third party.
We will store your data on secure UK based servers which will be processed in the UK. We use industry standard security protocols/technology to secure data.
This policy sets out how we will use and share the information that you give us. This policy describes your relationship with Castleford RLFC
The Data Protection Act 1998 (DPA) and General Data Protection Regulation (GDPR) describes how organisations must collect, handle, process and store personal information.
These rules apply regardless of whether data is stored electronically, on paper or on other materials.
To comply with the law, personal information must be collected and used fairly, stored safely and not disclosed unlawfully. GDPR is underpinned by eight important principals. These say that personal data must:
1. Be processed fairly and lawfully
2. Be obtained only for specific, lawful purposes
3. Be adequate, relevant and not excessive
4. Be accurate and kept up to date
5. Not be held for any longer than is necessary
6. Processed in accordance with the rights of the data subjects
7. Be protected in appropriate ways
8. Not be transferred outside the European Economic Area, unless that country or territory also ensures an adequate level of protection.
We take these responsibilities seriously, this document describes our approach to data protection.
This policy helps to protect us from data security risks, including:
• Breaches of confidentiality. For instance, information being given out inappropriately.
• Failing to offer choice. For instance, all individuals should be free to choose how the company uses data relating to them.
• Reputational damage. For instance, the company could suffer if hackers successfully gained access to sensitive data.
Castleford Tigers is a trading name of Castleford RLFC that is registered in Castleford and is registered with the Information Commissioner’s Office under the Data Protection Act 1998. The data controller is: Richard Pell. You can contact us in any of the following ways:
Email: richardpell@castigers.com
Phone: 01977 529276
Website: www.castlefordtigers.com
Post: Richard Pell, General Manager, Castleford Tigers,The Mend-A-Hose Jungle, Wheldon Road, Castleford, WF10 2SD.
Tries in a Match
| Tries | Player | Opponent | Date |
|---|---|---|---|
| 5 | Greg Eden | Warrington | 11/06/2017 |
Goals in a Match
| Goals | Player | Opponent | Date |
|---|---|---|---|
| 10 | Jamie Ellis | Huddersfield | 08/07/2012 |
Points in a Match
| Points | Player | Opponent | Date |
|---|---|---|---|
| 24 | Kirk Dixon | Crusaders | 27/03/2011 |
| 24 | Jamie Ellis | Huddersfield | 08/07/2012 |
| 24 | Luke Gale | Leigh | 10/02/2017 |
| 24 | Luke Gale | Huddersfield | 31/03/2017 |
Biggest Win
| Score | Opponent | Date |
|---|---|---|
| 74-16 | Salford | 07/04/2002 |
Biggest Crowd
| Attendance | Opponent | Date |
|---|---|---|
| 11702 | Leeds Rhinos | 31/05/2000 |
Tries in a Season
| Tries | Player | Season |
|---|---|---|
| 40 | Denny Solomona | 2016 |
| Goals | Player | Season |
|---|---|---|
| 129 | Luke Gale | 2017 |
| Points | Player | Season |
|---|---|---|
| 310 | Luke Gale | 2017 |
Tries in a Match
| Tries | Player | Opponent | Date |
|---|---|---|---|
| 5 | Derek Foster | Hunslet | 10/11/1972 |
| 5 | John Joyner | Millom | 16/09/1973 |
| 5 | Steve Fenton | Dewsbury | 27/01/1978 |
| 5 | Ian French | Hunslet | 09/02/1986 |
| 5 | St John Ellis | Whitehaven | 10/12/1989 |
| 5 | Greg Eden | Warrington | 11/06/2017 |
| Goals | Player | Opponent | Date |
|---|---|---|---|
| 17 | Sammy Lloyd | Millom | 16/09/1973 |
| Points | Player | Opponent | Date |
|---|---|---|---|
| 43 | Sammy Lloyd | Millom | 16/09/1973 |
Tries in a Season
| Tries | Player | Season |
|---|---|---|
| 42 | Denny Solomona | 2016 |
| Goals | Player | Season |
|---|---|---|
| 158 | Sammy Lloyd | 1976/77 |
| Points | Player | Season |
|---|---|---|
| 334 | Bob Beardmore | 1983/84 |
Tries for Castleford
| Tries | Player | Played |
|---|---|---|
| 206 | Alan Hardisty | 1958-71 |
| Goals | Player | Played |
|---|---|---|
| 875 | Albert Lunn | 1951-63 |
| Points | Player | Played |
|---|---|---|
| 1870 | Albert Lunn | 1951-63 |
Biggest Crowd
| Attendance | Opposition | Competition | Date |
|---|---|---|---|
| 25446 | Hunslet | RL Cup | 09/03/1935 |
1 Safeguarding Policy
Castleford Tigers Rugby League Club acknowledges its responsibility to safeguard the welfare of every child, young person and vulnerable adult who has been entrusted to its care and is committed to working to provide a safe environment for all of its members. A child or young person is anyone under the age of 18 involved in any club football activity. A vulnerable adult is anyone who may be unable to take care of himself or herself or be unable to protect himself or herself against significant harm or exploitation. We subscribe to the RFL Safeguarding Policy (revised version 2007) and endorse and accept the Policy Statement contained in that document.
2 The key principles of the RFL Safeguarding Policy are that:
− The child’s welfare is, and must always be, the paramount consideration
− All children, young people and vulnerable adults have a right to be protected from abuse regardless of their age, ethnic origin, gender, special needs, disability, class or social background, religion, sexual orientation, marital status, colour or political persuasion.
− All suspicions and allegations of abuse or poor practice will be taken seriously and responded to swiftly and appropriately
3 We acknowledge that every child or young person or vulnerable adult who plays or participates in rugby league should be able to take part in an enjoyable and safe environment and be protected from poor practice and abuse. This is the responsibility of every adult involved in our club.
4 Castleford Tigers Rugby League Club has a role to play in safeguarding the welfare of all children, young people and vulnerable adults by protecting them from physical, sexual or emotional harm and from neglect or bullying. It is noted and accepted that the RFL Safeguarding Policy and related regulations applies to everybody in rugby league whether in a paid or voluntary capacity. This means whether you are a volunteer, match official, helper, coach, club official or medical staff.
5 We endorse and adopt the RFL’s Safeguarding Policy on recruiting volunteers and staff and will follow the recruitment procedures as set out in that policy and summarised below:
All current Castleford Tigers Rugby League Club members with direct access to children, young people and vulnerable adults will be required to complete a DBS Enhanced disclosure via the RFL DBS unit.
It is accepted that the RFL aims to prevent people with a history relevant and significant offending from having contact with children, young people or vulnerable adults and prevent them having the opportunity to influence policies or practice with children or young people. This is to prevent direct sexual or physical harm to children or young people or vulnerable adults and to minimise the risk of grooming within rugby league.
6 Castleford Tigers Rugby League Club supports the RFL’s Whistle Blowing Policy. Any adult or young person with concerns about a colleague can whistle blow by contacting the RFL Safeguarding team (see details below).
7 Castleford Tigers Rugby League Club has appointed a Club Welfare Manager (CWM) in line with the RFL’s role profile. The CWM will take part in training as defined in the RFL’s Safeguarding Education and Training Strategy. The CWM is the first point of contact for all club members and parents/carers regarding concerns for the welfare of any child or young person or vulnerable adult. The CWM will be familiar with the procedures for referring any concerns and will play a proactive role in increasing an awareness of poor practice and abuse amongst club members.
8 We acknowledge and endorse the RFL’s Anti Bullying Policy. Bullying of any kind is not acceptable at our club. If bullying does occur, all players or parents/carers should be able to tell and to know that bullying will be dealt with promptly. Incidents need to be reported to the CWM and in the case of serious bullying or adult on child bullying to the RFL Safeguarding Team.
9 The RESPECT Code of Conduct for coaches, players, officials, parents/carers, officials and coaches has been implemented by Castleford Tigers Rugby League Club. The Club has a fair disciplinary system and clear sanctions to deal with any misconduct at club level and acknowledges the possibility of potential sanctions which may be applied by Leagues or the RFL in more serious circumstances. All prospective members will be informed of these codes.
10 Further advice on Safeguarding matters can be obtained from:
The RFL Safeguarding Team by emailing to safeguarding@rfl.uk.com or writing to the Safeguarding team at the RFL, Red Hall, Red Hall Lane, Leeds, LS17 8NB. The RFL Safeguarding Manager can be contacted on 07595520610
General advice is available at https://www.rugbyleague.com/the_rfl/child__player_welfare
Further advice on Safeguarding Children matters can be obtained from the Castleford Tiger's Rugby League Football Club:
Club Welfare Officer: Keith Lambeth, contact via email here
Or by writing to: Castleford Tigers RLFC, The Mend-A-Hose, Wheldon Road, Castleford, WF10 2SD
Or by telephone on 01977 529263
Colette Eden, Lead Safeguarding Officer
T: 0113 237 5046 MOB: 07595 520610
Email; colette.eden@rfl.uk.com
Emma Rosewarne, Safeguarding Officer
T: 0113-237-5013 MOB: 07850 483736
The charter is as follows:
Castleford Tigers RLFC is committed to ensuring that equity is incorporated across all aspects of its development. In doing so it acknowledges and adopts the following Sport England definition of sports equity:
Sports equity is about fairness in sport, equality of access, recognising inequalities and taking steps to address them. It is about changing the culture and structure of sport to ensure it becomes equally accessible to everyone in society.
The club respects the rights, dignity and worth of every person and will treat everyone equally within the context of their sport, regardless of age, ability, gender, race, ethnicity, religious belief, sexuality or social/economic status.
The club is committed to everyone having the right to enjoy their sport in an environment free from threat of intimidation, harassment and abuse.
All club staff, coaches and volunteers have a responsibility to oppose discriminatory behaviour and promote equality of opportunity.
The club will deal with any incidence of discriminatory behaviour seriously, according to club disciplinary procedures.
The Castleford Tigers Rugby Football League Club Equity policy has the following objectives:
Castleford Tigers Rugby League Football Club will seek to implement promote equity and equality through:
To ensure this policy is upheld, Castleford Tigers Rugby Football League Club may take special measures or positive action in favor of any group which is currently underrepresented in its membership, representative bodies or workforce.
In this the Castleford Tigers recognises its legal obligations under the following acts of Parliament:
Race Relations Act 1976 (amendment 2000)
Castleford Tigers Rugby Football League Club will continuously monitor and review the selection criteria and procedures in relation to participation and employment to ensure individuals are selected, promoted and treated solely on the basis of the skills and abilities which are appropriate to the position.
Castleford Tigers Rugby Football League Club will work with key equity partners and accountable officers within the respective organisations to ensure that all programmes and initiatives are inclusive.
Social inclusion is an important part of community rugby, engaging those who have traditionally had little contact with the game. This can include working with ethnic minorities, in areas of social deprivation or with people with disabilities.
With the facilities, manpower and community engagement enthusiasm Castleford Tigers possesses, we can make a real difference to people in the local area who may otherwise feel socially excluded.
Further advice on Safeguarding Children matters can be obtained from the Castleford Tigers Rugby League Football Club:
Club Welfare Officer: Steve Ball.
The NSPCC Helpline
Tel: 0808 800 5000
24 hour free and confidential telephone Helpline that provides counselling, information and advice to anyone concerned about a child or you person at risk of ill treatment or abuse.
For those with hearing difficulty there is a text phone telephone number:
0800 056 0566
NSPCC Child Protection in Sport Unit
Tel: 01162 469 085
The Child Protection in Sport Unit is a specialist unit jointly funded by the NSPCC and Sport England. The website is designed for use by anyone involved in sport or child protection. It is an informative portal with sections on Home, Parents, Children, Organisations and Professionals.
NSPCC Inform
Specialist library catalogue of research, journal articles & other publications, latest child protection news, weekly e-mail summaries, online publication ordering, selective reading lists.
NSPCC Kidszone
Kids Zone is a website deigned for young people, where you can find out more about the NSPCC and learn about their work to help children, There's the latest on the FULL STOP Campaign and news about celebrity supporters. Kids Zone will be developed over the next few months.
Asian Helpline operated by Asian counsellors in:
Gujarati (telephone: 0800 096 7715)
Hindi (telephone: 0800 096 7716)
Bengali/Sylehti (telephone: 0800 096 7714)
Punjabi (telephone: 0800 096 7717)
Urdu (telephone: 0800 096 7718)
English (telephone: 0800 096 7719)
At the time of the publication The Asian Helpline is open between 11am and 7pm Monday - Friday, so please check the NSPCC website for up to date details.
Careline - Tel 020 8514 5444
Counselling Line - Tel 020 8514 1177
Confidential crisis telephone counselling service for children, young people and adults.
Face to face service for adults.
Tel 0800 1111
Fax 020 7650 3201
Free national telephone helpline for children 24 hrs
Tel 020 7923 2628
Fax 020 7923 2683
Assists families with children in care/residential accommodation/ child protection procedures
Tel 0207 730 3300
An organisation committed to help prevent child bullying.
Tel 01262 469 085
Help and advice for families experiencing psychological, physical or sexual abuse within the home. Encourages and support groups.
Tel 020 7284 5500
Helpline 0808 800 2222
Support for all families/stepfamilies.
Tel 0808 2000 247
24 hour national domestic violence helpline. Refuge can refer women experiencing domestic violence to refuges and give advice on welfare rights.
Tel 01722 410 889
SAFE support victims of abuse.
Helpline (local call rate) 08457 90 90 90
Admin Telephone 020 8394 8300/Fax 020 8394 8301
Nationwide, non-religious, non-political, 24 hour confidential support line.
Help for those with any kind of personal problem. Backed up by an e-mail group, Befrienders, via www.befrienders.org, is an International charity developing volunteer action to prevent suicide. This site features a comprehensive directory of emotional first aid helplines.
This charity website is designed for children and parents who are faced with dealing with bullying giving practical advice and guidance.
Initiated by Avon and Summerset Police, Child-safe aims to provide practical advice, promote safety and ensure that parents and organisations are made aware of the potential risks for children and young people when involved in travel, sport and organised groups.
Information from the Home Office on child protection issues, including statistics, reports and news updates.
The UK's free online specialised child protection resource.
A general list of 1,000 self-help organisations in the UK.
Sports coach UK is committed to the development of coaches and coaching at every level in the UK. They provide workshops and resources to guide the coaching of young players and safe and ethical sports practice.
www.virtualglobaltaskforce.com
The Virtual Global Taskforce was set up to help protect young people online. The Taskforce comprises police forces from all around the world, including the National Crime Squad in the UK, and aims to make the Internet a safer place. For more information, visit the Taskforce website.
The club take positive action to ensure that high standards of behaviour are maintained at all times throughout the week and on matchdays.
The RESPECT values below set out the standards of behaviour that the club expect from the entire Rugby League family.
Rugby League is passionate about and prides itself on the reputation as "The Family Game" and, as such, the club take responsibility to ensure that this reputation is maintained and improved.
The Tigers are committed to the principles of equal opportunities and will not tolerate any form of discrimination.
In order to uphold these values participants - players, parents, spectators, coaches, match officials, volunteers and administrators of all ages - should:
To help maintain a high quality, family friendly experience at The Wish Communications Stadium, the Club have provided supporters with a Matchday Response Team.
They are specially trained to deal with all scenarios and can be called upon by our regular stewards to deal with crowd misbehaviour.
Fans who witness or experience any problems with regard to safety and anti-social behaviour, in breach of the Respect values, will now have direct access to the matchday control room via the Tigers new crowd texting service.
Simply text 07907 907 829 and point out the location of the incident in the stadium. A member of the Matchday Response Team will be dispatched to the area immediately.
Further advice on Safeguarding Children matters can be obtained from the Castleford Tigers Rugby League Football Club:
Club Welfare Officer: Andy Lynch
Email: andylynch@castigers.com
Or by writing to: Castleford Tigers RLFC, The Mend-A-Hose Jungle, Wheldon Road, Castleford, WF10 2SD
Please be aware that smoking and the use of E-cigarettes is not permitted in the Main Stand Seated area, under the roof of the Princess Street Stand, under the roof of the Wheldon Road Stand or in the Family Zone. Please refrain from smoking in these areas.
Castleford Tigers offer an ideal way to promote your company or just enjoy match day with your friends and family, whilst entertaining to the highest standards.
Executive Match Sponsorship is exclusive to you and includes the highest profile of all our Match Day Hospitality packages.
The package is designed for 12 guests and includes the following:
Smart Casual (strictly no sportswear, ripped jeans trainers or replica shirts)
For more information download our corporate brochure here or contact our commercial team by email here
Castleford Tigers offer an ideal way to promote your company or celebrate a special occasion whilst entertaining to the highest standards.
Associate Match Sponsorship is designed for 10 guests and includes the following:
Smart Casual (strictly no sportswear, ripped jeans trainers or replica shirts)
For more information please download our corporate brochure here and contact our commercial team by email here.
Castleford Tigers Match Ball Sponsorship is a great way to raise the profile of your business here with us on game day.
Match Ball Sponsorship is designed for 8 guests and includes the following:
Smart Casual (strictly no sportswear, ripped jeans trainers or replica shirts)
For more information please download our corporate brochure here or contact our commercial team by email here.
Magazine advertisments will be featured throughout 2020 in the club's official monthly magazine; ROAR, which will be on sale on match days at the stadium, as well as in our retail stores throughout the month!
Advertisements will be printed on an A4 page and can be a full page, half page or quarter page. These advertisements can be yearly or for the month.
For more information regarding 2020 magazine advertising opportunities please contact our commercial team by email here.
Sponsoring a member of the 2021 squad is a great way to get involved with the Tigers, exposing your brand or company on a busy match day.
Sponsorship includes:
• Matchday PA & score announcement
• Acknowledgements in the club magazine
• One player appearance at a sponsors’ chosen event (Subject to availability)
• Complimentary invitation to pre-season squad announcement dinner
Castleford Tigers have various sponsorship packages available for you to promote your brand to both matchday supporters and the TV audiences.
We pride ourselves in offering first class cutomer service, working closely with our partners to achieve bespoke packages for individual business needs.
For more information on 2021 availability please contact our commercial team by email here.
Wheldon Road Stadium first became home to Castleford RLFC in 1927. The ground was originally home to Castleford Town Football Club, with Castleford RLFC taking up home a year after their first season as a senior rugby club (having played the first season as what is now Castleford Lock Lane).
The stadium has a capacity of 12,000, but back in 1935 had a record attendance of 25,449 for a third round challenge Cup match v Hunslet. The stadium has been named the Mend-A-Hose Jungle since 2014.
Please be aware that smoking and the use of E-cigarettes is not permitted in the Main Stand Seated area, under the roof of the Princess Street Stand, under the roof of the Wheldon Road Stand or in the Family Zone. Please refrain from smoking in these areas.
If you have any questions about stadium access please contact us on 01977 529264.
Ian Fulton - Chairman
Brian Ashworth - Club President
Richard Wright - Board Member
Steve Vause - Board Member
Dion Lowe - Board Member
John Duff - Board Member
Mark Grattan - Board Member
Mark Grattan – Managing Director
Richard Pell – General Manager
Pam Johnson – Accounts Manager
Dawn Guthrie – Accounts Assistant
Ellie Fox – Accounts Assistant
Matt Holden – Media And Marketing Manager
Tom Maguire – Media Executive
Pauline Rhodes – Tigers Daily Draw Administrator
Mark Gill – Ticketing Manager
Chris Powell – Head of Commercial Operations
Craig Jeffels – Commercial Manager
Grace Glover – Commercial Marketing Assistant
Mark Langshaw – Projects Manager
Stuart Vause – Head Groundsman
Oliver Grattan – Retail Assistant
Ross Grattan – Retail Assistant
Melanie Allatt – Club Photographer
Daryl Powell – Head Coach
Jon Wells – Director of Rugby
Danny Orr – Assistant Coach
Ryan Sheridan – Assistant Coach
Jamie Bell – Head Of Strength And Conditioning
Steven Mills – Perfomance Analyst
Matt Crowther – Head Physiotherapist
Karl Blenkin – Rehab Physiotherapist
Paul Howell – Club Chaplain
Head of Youth Performance - Darren Higgins
Academy Coaches: Danny Evans, Tony Smith, Tom Schofield
Academy Strength & Conditioning: Jordan Fentiman
Academy Physio: Amy Wesson
Academy Mental Skills Coaches: Cameron Baines, Tansy Tomlinson, Dean Watson
Academy Team Manager: Mal West
Scholarship Coaches: Richard Humphries, Richard Leese, Steve Copley, Richard Garbett
Scholarship Strength & Conditioning: Callum Bethel
Scholarship Physio: Reece Carr
Scholarship Mental Skills: Keith Sloan
Scholarship Team Manager: Brian Stanley
Youth & Junior Welfare: Keith Lambeth, Ash Gibson, Ian Gayles
Strength and Conditioning Partners: Leeds Trinity University
Diet and Nutrition Education Partners: Leeds Beckett University
Mental Skills Education Providers: Leeds Beckett University
Junior Talent Identification and Recruitment: Steve Armitage
Simon Fox - Community Director
Mat Lancaster - Head of Operations
Elle Hughes – Head of Accounts
Michaela Anderson – Community Dance Development Officer
Laura Carlin - Community Development Officer
Keith Bullimore - Community Development Officer
Neil Barnaby - Community Development Officer
Helen Wright – Dance Development Support Officer
Danny Evans - Education and Pathways Officer
Georgie Hetherington - Administrator and Development Officer
Sam Armstrong – Digital Marketing Executive
The Community Trust has been formed with the aim of developing and expanding the clubs highly successful community programmes in Castleford and the surrounding area.
The Trust offers a range of diverse community projects, engaging in excess of 20,000 young people on a regular basis, throughout the year.
The aim is to educate them and their families about healthy living & well-being.
The Trust has strong relationships with over 100 schools and all community sports clubs in the region.
It was formed in December 2007 - the charity number is 1121748.
Castleford Tigers are looking to recruit coaches to support the clubs delivery on the Tigers Talent Pathway programme.
Aligned to the RFL’s England Talent Pathway, the programme aims to increase the number of quality 12-14+ year-old Rugby League players through high quality coaching. Castleford Tigers provide an ideal environment to support coaches by offering access to unique CPD opportunities and mentoring by experienced coaches from the Castleford Tigers Youth Development and Performance Structure. These coaching roles are ideal for coaches wanting to improve their coaching practice in a community club setting and/or have aspirations to progress on the club's coaching pathway.
Person specification:
For more information or to apply (please submit a covering letter and CV) please email info@castigers.com
DONATION REQUEST
Charity Support & Donations Policy
Castleford Tigers RLFC play an active role within the community primarily through our own community foundation, Tigers Trust, the club's registered charitable arm. It has a long and successful history of managing and delivering a wide range of sports and non sports based initiatives and social inclusion projects in the community. Donations are welcome to help us to carry out this work and Gift Aid can be utilised for UK taxpayers please see our Tigers Trustpages for more details.
We receive a very large number of requests for assistance from many worthy causes, both nationally and locally. We sympathise and realise the fantastic efforts that are put into fundraising. Unfortunately, we are unable to help everyone due to the sheer volume of requests and, as a result, we would like to confirm that our policy for the 2018 season is to concentrate our efforts on assisting the fund raising activities of two charities which are dear to the hearts of many of our fans, namely, The Prince Of Wales Hospice and the Food Bank run by Smawthorne Community Church.
All other requests for donations will be considered on the following basis:
All organisations must be a registered charity or a voluntary or community association or club.
All requests must be made in writing by letter on the organisation's headed stationery to Castleford Tigers RLFC Donation Requests, The Mend-A-Hose Jungle, Wheldon Road, Castleford WF10 2SD and should confirm the reason for the request and be made in good time for any specified event that the organisation is holding, at least 4 weeks notice is required.
Unfortunately, we are unable to accept requests made by phone, text, or email.
We will supply a signed colour photograph of our 2018 First Team squad as a donation in all cases, subject to payment of postage and packing if it is to be posted and not collected. If a signed shirt or ball is required then a shirt or ball can be purchased from the club shop in Carlton Lanes and we will then arrange for the items to be signed ready for collection.
Unfortunately, we will not be able to supply any match tickets, cash or sponsorship as a donation.
At Castleford Tigers we want you to be happy with your purchase. If you are not completely satisfied with a product, you can make a return to us with 14 days of purchase.
The item must be unused with its original packaging (including any tags) and in a re-saleable condition; this includes no writing, marking or instructions on the packaging.
We may accept returns after 14 days but only at our discretion. In such an instance, credit may not be 100% of the value of the item, due to the cost of re-stocking.
To make a return, please seal the item in the original packaging and return it to us at the address listed. When doing so however, please email retail@castigers.com with your personal details, the reason for returning the item(s), the product code, quantity and your receipt/invoice number (if applicable), or details of the date of purchase. Any costs incurred sending Castleford Tigers a return are the responsibility of the customer.
If you return a single item bought as part of a multi buy discount offer (e.g. buy 2 and get the third half price) you will be refunded the full price of that item, less the total discount given in the offer. If you return all items purchased with the multi-buy discount, you will be refunded with the full multi- buy value. For combination purchases (‘buy one get one free' or ‘get the lowest item free'), you must return any free items or vouchers back to us in order for us to process a refund.
Damaged items must be reported to us within three days of purchase or receipt of delivery.
Shortages must be reported to us within three days of purchase or receipt of delivery.
Once goods have been returned to us, we will then issue an exchange or credit note to the value of the goods purchased. The value of the credit note does not include any postage costs originally paid. Please be aware that any postage costs for returns to us and exchanges are also the responsiblility of the customer.
If an order has not been dispatched, it may be possible to cancel the order, however, should the order have already been processed it will not be possible to stop the goods being delivered. If this is the case, simply return the goods to us, once the goods have been received by you.
Your statutory rights are not affected by our returns policy.
The cost of shipping is added to your total when you are ready to complete your order. The post and packaging rates for the UK are varying dependant on weight and size of clothing and accessories. International postage is charged accordingly. We try dispatch orders on the same or next working day, however there may be delays during busy periods.
We endeavour to ensure that the information provided on this website is as accurate as possible. However, we reserve the right to alter or change any items, designs, specifications or details without prior notification. Whilst prices are currently correct, they are liable to amendment at our discretion and without previous warning.
Please note; all items are subject to availability; garment dimensions are approximate; the colour reproduction of products is only as exact as the printing process allows; illustrations are not binding and the size guide is provided for advice purposes only.
All rights are reserved. Prices are only valid until the next amendment. Your statutory rights are not affected.
Castleford Tigers online superstore is committed to providing you the customer, total satisfaction. If you have any comments or suggestions please email them to retail@castigers.com
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Castleford Tigers is the trading name of Castleford Rugby League Football Club Ltd,
Registered in England and Wales with company number 00214373.
The Mend-A-Hose Jungle, Wheldon Road, Castleford, West Yorkshire, WF10 2SD.
The VAT Registration Number is 181507372
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